Terms and Conditions

Business conditions of the internet shop www.cannmedi.cz

Service provider:

CannMedi s.r.o.
conducted at the Municipal Court in Prague
Section C, Insert 307113
Registered office: Lannova 2061/8, Nové Město, 11000
Company ID: 07756984
Contact email: info@cannmedi.cz
(hereinafter referred to as “CannMedi”)

Who are we and what do we do?

The CannMedi company offers a wide range of products manufactured and professionally prepared by us from refined hemp of the highest quality.

CannMedi operates an online store (hereinafter referred to as the “e-shop”) at www.cannmedi.cz, which offers cannabis products tested and treated by us.
The contractual relationship between CannMedi and you is governed by the business conditions and relevant legal regulations, in particular Act No. 89/2012 Coll., The Civil Code.

Conclusion of the purchase contract

Below is a description of the process of concluding a purchase agreement between you and CannMedi through an e-shop order and its subsequent course:

You can purchase CannMedi goods via the order form on the e-shop.

The “Order” form contains the information below:

The price
The method of payment of the purchase price of the goods
Details of the required method of delivery of goods
Information on costs associated with the delivery of goods

Before sending the Order to CannMedi, you are allowed to check and change the data. The information you provide to us when ordering is considered current, true and accurate.

After receiving the Order, CannMedi will confirm its receipt by e-mail to the e-mail address specified in the Order.

The purchase contract between CannMedi and you is considered concluded at the moment when you receive a confirmation of receipt of the Order from CannMedi.

The goods will be delivered to you within 30 days of concluding the purchase contract. CannMedi reserves the right to withdraw from the purchase contract if the ordered goods are not in stock and will not be stored within 30 days of concluding the purchase contract.

The product and price information provided by CannMedi is binding except for obvious error. Prices are presented including all taxes (eg VAT) and fees, except for the cost of delivery of goods and packaging.

You are obliged to take over the goods. If you do not accept the goods delivered to the delivery address specified in your order, CannMedi is entitled to withdraw from the purchase contract and you are obliged to reimburse CannMedi for all costs incurred by CannMedi in connection with sending the goods according to your order.

What personal data do we process?

When ordering goods, we process the personal data you have entered. This processing is used to create and operate an account and to administer orders.
You will receive information about personal data processed for the purpose of ordering goods before the actual execution of the order.
Information on personal data entered when registering to a user account for the purpose of its administration can be found below.
If you would like to know more about processing, read more information here or contact us.
CannMedi (hereinafter also referred to as the “Administrator”) within the meaning of Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC Regulation on Personal Data Protection) (hereinafter referred to as the “Regulation”) processes the following personal data of the Buyer:

name and surname,
telephone number,
email address,
billing address,
name of the company,
Bank account number.

The above personal data will be processed for the purpose of identification of the contracting parties, communication between the contracting parties and performance of the concluded contract, for the duration of the contractual relationship and for a period of 3 years, if the law does not require processing for a longer period. processing necessary for the purposes of protection of the rights and legally protected interests of the Administrator. Such a procedure is permitted by Article 6 (1) (a). b) and f) of the Regulation.

The email address in case of purchase of goods can be processed for inclusion in the database for sending commercial messages. This procedure is made possible by Section 7, Paragraph 3 of Act No. 480/2004 Coll., On Information Society Services, on the basis of the purchase of goods, unless you refuse it. These messages can only concern similar goods and can be unsubscribed at any time in a simple way – by sending a letter, e-mail or by clicking on a link in the business message. For this purpose, the e-mail address will be processed by the Administrator for a period of 3 years from the last concluded contract, unless you extend this period.

The seller declares that all personal data is confidential and will not be provided to any third party. Exceptions are carriers to whom the Buyers ‘personal data are transferred to the minimum extent necessary for the delivery of goods, evaluation service providers to whom the Buyers’ personal data are transferred to the minimum extent necessary for carrying out the evaluation, payment gateway providers who are personal data buyers to the minimum extent necessary to enable payment of the order and the processors, which may be:

Web hosting provider, Savana, cz s.r.o., Lounská 983/43, 405 02 Děčín VI-Letná, IČ: 28750659 The company is registered in the Commercial Register of the Regional Court in Ústí nad Labem, file number: section C, insert 30815
Alternatively, other processors with whom the Seller will establish cooperation in the future.

The Buyer acknowledges that according to the Regulation he has the right to:

request from the seller information on what personal data he processes
request access to this data from the seller and have it updated or corrected, or request processing restrictions
request the deletion of personal data from the company – the deletion will be performed by the company, if this deletion is not in conflict with paragraph 1 of this information and the legitimate interests of the company
raise an objection in the case of processing carried out on the basis of the legitimate interest of the seller
on the portability of data and the right to request a copy of the personal data processed, to lodge a complaint with the Office for Personal Data Protection and the right to effective judicial protection if the buyer considers that his rights under the Regulation have been infringed as a result of processing his personal data.

Are you a consumer?

If you use our service for private purposes, look at the rights that Czech law brings you.

The provisions of this article apply only if you enter into a contractual relationship with CannMedi exclusively as a consumer, ie a person who acts outside the scope of his business or outside the scope of self-employment.
According to the Civil Code, the consumer has the right to withdraw from the contract within 14 days of its conclusion without giving a reason.
You also have the right to withdraw from the purchase contract within 14 days of receipt of the goods, regardless of the method of receipt of goods or payment.
CannMedi is obliged to return to the consumer the amount fully corresponding to the price of the goods and the paid costs for their delivery within 14 days of withdrawal from the contract, in the same way as it received the payment from you. You are obliged to send or hand over the purchased goods to CannMedi no later than the same deadline. The goods should be returned to CannMedi (not cash on delivery) complete, preferably in the original packaging, no signs of wear or damage. You bear the cost of returning the goods.
If the returned goods are damaged by a breach of your obligation, CannMedi is entitled to claim compensation for the reduction in the value of the goods and to include it in the amount returned.
Pursuant to Act No. 634/1992 Coll., On Consumer Protection, the consumer has the right to an out-of-court settlement of a consumer dispute arising from a contract. In such a case, the consumer is entitled to contact the Czech Trade Inspection Authority (Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2, email: adr @ coi.cz, web: adr.coi.cz). Out-of-court settlement of a consumer dispute is initiated exclusively at the request of the consumer, in the event that the dispute has not been resolved directly with the operator. The application may be filed with the operator for the first time no later than 1 year from the date on which the consumer exercised his right in dispute. The consumer has the right to initiate out-of-court dispute resolution online via the ODR platform available at ec.europa.eu/consumers/odr/.

What if the purchased goods have a defect?

Details are set out in the Complaints Procedure, which was sent to you together with the order confirmation.

General conditions

CannMedi is entitled to change the terms and conditions in the future. If a change occurs, CannMedi will send you an email.
In the event of a dispute between you and CannMedi in connection with the use of the service, the dispute will be decided by Czech courts in accordance with Czech law.
CannMedi reserves the right to change the terms and conditions. If this happens, you will be notified of the change in terms and conditions by sending a notification to the email address listed in your user account.
If our contractual relationship contains an international element, then we hereby agree that the applicable law is Czech law. Any disputes are competent to resolve Czech courts.
If any provision of these Terms and Conditions is or becomes invalid or ineffective, then such invalidity or ineffectiveness shall not affect the validity of the other provisions.
These business conditions take effect on 01.04.2019.

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Lannova 2061/8, Nové Město, 11000
Czech Republic
Call us: +420 721 017 711
Email: info@cannmedi.cz